I help people and teams make a meaningful impact by creating the right products, services, policies and conditions for success.

Services

Design strategy

Align what your teams are building to your vision.

Discovery

Understand the problem space and come up with viable and valuable ideas to take forward.

Coaching

Get teams and individuals unstuck, help them find balance and growth.

User research

Hire me as an individual contributor user researcher working in multi-disciplinary product, service or policy teams.

Collaborations

I work with trusted partners who have complementing skills to deliver even more impact.

Contact me

What it’s like to work with me

“Vero is a deeply passionate, intelligent and talented human centred design professional. I would highly recommend Vero for any UX project no matter how complex the problem.”

— David Williams

“Vero cares passionately about delivering the best outcomes for her clients, and importantly for the users. She is always learning and searching for the best methodologies and approaches to tackle the challenge in hand.”

— Rebecca Gill